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Dear IDxxxxx User,
Hello!
According to the Service Agreement you have signed with us (hereinafter referred to as "Gomoney"), you must use our services in accordance with your agreement and within the legal scope of operation.
We have discovered and based on reasonable analysis, we have grounds to suspect that there is abnormal operation, earnings, or fraudulent transactions on your account. Therefore, we hereby suspend your account's transaction functions.
In addition, we reiterate sternly that when using our service, you should abide by relevant laws and regulations of the People's Republic of China, not be used for any illegal purposes, and not misuse our service through any illegal means; otherwise, we reserve the right to refuse to provide services to you and hold you liable for all related legal liabilities.
Now, I need to know your real trading background and purpose behind your use of our service. You must provide me with true, comprehensive, and accurate information about the service you are using. Please submit the following documents:
1. Real trading background and purpose (pushed transaction anomaly);
2. Identity proof of account owner (individual: ID card front and back; enterprise: business license);
3. Original account holder's information: Name: ___, Mobile Number: ___, QQ number: _____.
Please attach all the screenshot of the充值截图(不要截取本站的资金明细),如果是支付宝/微信/网银充值,请在支付宝/微信/网银账单中找到记录并截图;
4. Submit the pledge guarantee letter photo (Attachment 1: the pledge guarantor submits the document).
The pledge person can only sign his name or stamp his hand. The pledge person who is an individual needs to take a half-body headshot with his identity proof; the pledge person who is an organization or group needs to submit the organizational leader holding the identity proof half-body headshot and the business license;
5. Account holder holds the above-mentioned identity proof and the pledge letter taken at the same time.
Attention: If the account holder is an individual, the account holder should hold a full-body headshot of his ID card; if the account holder is a company, it should submit the organizational leader holding the identity proof and the business license, requiring the face and identity proof and the pledge letter to be clearly discernible.
Please note that the review officer will review and process your reply email within 24 hours after receiving it. If you do not respond or reject providing the required documents within 24 hours, and the explanation documents submitted to us are not approved by our risk control team, we will retain the right to completely suspend providing services to you. |
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